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Give a voice to your online store.
Infocaller is more than just a call manager: it is a service that allows automation and intelligent call management.
There is no doubt that consumer habits are changing drastically in our society and that e-commerce has grown exponentially. Thus, suiting the needs of your customers and offering them a customer support or sales phone number will always have a great impact on your e-commerce’s image and will generate trust among your customers.
Enhance your customer’s security with the two-step verification. With an easy configuration on your website to use Infocaller’s API, you will be able to send the user a code through an automatic call to the number that the customer has chosen. This way, even if someone manages to hack a user’s account, the access would still be impossible, since a unique code is required and it is only communicated to the customer’s phone number.
Let your customers decide how to reach you.
Many people prefer to receive a call rather than making one. That is why it is commonplace to see a “We will call you for free” option in websites of all types of companies. Infocaller’s ‘Call back’ can be used on a website or landing page with just a few minutes of setup.
It doesn’t just trigger a call but it can also help you provide automatic messages with voice recordings, option menus and much more.
Offer a special solution for search engines: when a search engine shows the user all the searched data, including a phone number, the user can choose to call directly instead of clicking on a specific search result. The search engine may lose income.
With Infocaller’s click-to-call service, you give the customer the opportunity to call the announcer without revealing the announcers’ phone number but rather a virtual number or a callback option. This way, the call will always be attributed to the specific search.
When you communicate with your customers through the phone, having more than a number can be useful. Land-line numbers in other regions, toll-free numbers for special campaigns or national numbers, can be very interesting choices. Virtual numbers can be used to segment your phone support, improve your company’s image or show closeness and strength.
For specific campaigns or ads, it can be better to create a new number for each one of them to know which one generates the most calls or, even, to measure phone conversions.
With Infocaller you will answer each one of the calls that you receive. Even the ones that you receive after hours. An automatic call can help your customers find the information they need and it will improve your brand image.
In compliance with General Data Protection Regulation (GDPR), we inform you about our personal data protection policy.
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