WhatsApp is a very popular messaging App, and therefore, many businesses are offering their customers the possibility to interact with them through this App. That’s where WhatsApp for Business was born, a tool to be connected to customers in an easy, fast and automated way. To make your customer service...
In Infocaller we are continuously innovating and looking for new solutions to improve the service we offer to our customers. Our App continues to evolve and here we tell you about its functionalities. Check our website for availability for Android and IOS. In this post we want to show you...
How can you measure the quality of service you are giving your customers over the phone? You receive daily calls from customers and you make your best effort to give them the best support. But, how do you measure real customer satisfaction? It is fundamental for your business to have...