International Numbers

If you have in mind to expand your business outside of Spain we help you carry it out with Infocaller. How? We offer you International Numbering! UK, USA, Peru, Canada, Argentina … You only have to choose the country code you need and, thus, offer your customers a fixed local...

Control the flow of the call

The Conditions List is an Infocaller function used to control the flow of the call according to the value of the data obtained from the caller or from the Infocaller API. _NumInfocaller: the infocaller line’s main number _NumLlamado: the number where call was received (if you have additional numbers it...

Measurement of Google Ads campaigns

If you need to measure the call conversions of your Google Ads campaigns in Infocaller, we help you get it! Infocaller is a very useful tool when it comes to measuring the effectiveness of the investment in marketing campaigns whose objective is to achieve a conversion or telephone sale. In...

Configure rules

If you have many calls from your customers throughout the day, at unexpected times when it is impossible to answer and even annoying, on weekends, on vacation, etc … You need to put a schedule to your work life! And that’s what the Infocaller Rules are for. You only have...

WhatsApp for Business

WhatsApp is a very popular messaging App, and therefore, many businesses are offering their customers the possibility to interact with them through this App. That’s where WhatsApp for Business was born, a tool to be connected to customers in an easy, fast and automated way. To make your customer service...

Call Queues, to not miss any calls

What is a Call Queue? It is an attribute of an Infocaller extension which allows the caller to wait until the extension is no longer busy. When a Queue is activated, the extension destination (or destinations if the extension is a group) is retried until the specified time limit expires....

Integration of the Infocaller API

The Infocaller API allows you to gather all your calls’ information and to automate many tasks by communicating Infocaller with your online applications. We will start by explaining what an API is. Application Programming Interface (API) is a set of rules (code) and specifications that computer applications can follow to...

Call Transfer

Thanks to Infocaller’s virtual numbers you can receive calls in your mobil phone, landline, Tablet or PC without the client noticing it. These calls can, sometimes, be directed to other colleagues or departments, so the “Call Transfer” function is very useful, as it has always been in the old office...

Infocaller’s Extensions

Infocaller’s extensions combine all the features of a business telephone system with the flexibility of making and receiving calls in your Tablet or PC browsers with our “Web Phone”, in our mobile App, in SIP Phones or using your fixed or mobile lines. Infocaller extensions are very easy to set...

Menu Options in your Phone Calls

To make your telephone service more professional, use the Infocaller Menu Options. You can create a numeric options menu in just a few steps so that your callers can be directed quickly and automatically to the right destination or information. Advantages: Prioritize your calls Optimize the time of your customer...