A complete solution for your business or project. Learn about all our features.
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Features for Basic and Pro services:
Will route your calls depending on the date, day of week, day of month or time. Useful for managing your work and team schedules, holidays and any other time related feature.
You can block or apply special routing to specific calling numbers.
Voice prompts can be used for welcome messages, menu options and other prompts. You can quickly use our virtual voices, record your own messages or use our professional recording services.
Scripts are used to control the call flow, combining prompts, menu options, call routing, API access and other Infocaller features.
Each extension can have its own voice mail or general voice mail repositories can be configured. Recordings are stored and can be delivered via email.
Using our App (IOS and Android) it is very easy to make calls using your virtual numbers, keeping the privacy of your mobile number.
Each infocaller line has a main phone number, but additional numbers can be assigned as an "alias". Useful for providing local numbers in different cities or for controlling calls from different marketing campaigns.
The number of extensions capable of receiving calls or call transfers is not limited. The number of simultaneous calls is determined at the line level.
Features for Pro services:
Calls can be put on hold while talking to other extensions. Call can then be transferred. No App needed!
Calls can be routed to extension groups in sequential order, rotation or simultaneous ring.
Call recordings and voice mail are available in our web control panel, but they can also be replicated in real time to your Google Drive or Dropbox accounts. Also to a private sFTP service.
Menu prompts allow users to dial their selection for call routing or other automated functions.
All call activity can be view in real-time from web, tablet or phone.
API can be used to register all call activity in your applications,to obtain application data to be used in the call or to deliver to the application information obtained from the caller.
This API can be used for click to call applications or to generate completely automated outbound calls.
Time and date rules
Filter by calling number
Virtual voice or recorded voice prompts
Scripts
Voice mail
Call from mobile phone using your virtual number
Additional phone numbers
Unlimited extensions
Calls on hold and call transfers
Call distribution
Store voice mail and call recordings to Google Drive or Dropbox
Menu options
Real-time call viewer
API integration with CRM or other applications
API for automated outbound calls
In compliance with General Data Protection Regulation (GDPR) and other regulations, we inform you about our personal data protection policy.
Main conditions:
