Infocaller features

Features In-Depth

Virtual voice or
recorded voice prompts

Will route your calls depending on the date, day of week, day of month or time. Useful for managing your work and team schedules, holidays and any other time related feature.

You can block or apply special routing to specific calling numbers.

Voice prompts can be used for welcome messages, menu options and other prompts. You can quickly use our virtual voices, record your own messages or use our professional recording services.

Call from mobile phone
using your virtual number

Scripts are used to control the call flow, combining prompts, menu options, call routing, API access and other Infocaller features.

Each extension can have its own voice mail or general voice mail repositories can be configured. Recordings are stored and can be delivered via email.

Using our App (IOS and Android) it is very easy to make calls using your virtual numbers, keeping the privacy of your mobile number.

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Each infocaller line has a main phone number, but additional numbers can be assigned as an "alias". Useful for providing local numbers in different cities or for controlling calls from different marketing campaigns.

The number of extensions capable of receiving calls or call transfers is not limited. The number of simultaneous calls is determined at the line level.

Calls on hold and
call transfers

Call
distribution

Store voice mail and call recordings
to Google Drive or Dropbox

Calls can be put on hold while talking to other extensions. Call can then be transferred. No App needed!

Calls can be routed to extension groups in sequential order, rotation or simultaneous ring.

Call recordings and voice mail are available in our web control panel, but they can also be replicated in real time to your Google Drive or Dropbox accounts. Also to a private sFTP service.

Menu
options

REAL-TIME
CALL VIEWER

API integration with
CRM or other applications

Menu prompts allow users to dial their selection for call routing or other automated functions.

All call activity can be view in real-time from web, tablet or phone.

API can be used to register all call activity in your applications,to obtain application data to be used in the call or to deliver to the application information obtained from the caller.

API for automated
outbound calls

This API can be used for click to call applications or to generate completely automated outbound calls.